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Teleperformance - Riunione finanziaria del 19 maggio 2009- Esercizio 2008: crescita sostenuta e mantenimento della redditività- Ricavi a 1 . 784,7 milioni di euro, +12%, in base ai dati pubblicati- Risultato operativo netto a 177,9 milioni di euro, +12%- Risultato netto consolidato a 116,4 milioni di euro, +18,9%- Esercizio 2009: ultime previsioni riviste alla luce delle attuali condizioni di mercato- Ricavi a 1 . 920 milioni di euro, +7,6%, in base ai dati pubblicati+0,6% in termini omogenei (escludendo gli effetti del cambio e dell area di consolidamento)- Risultato operativo netto a 180 milioni di euro, +1%- Risultato netto consolidato a 120 milioni di euro, +3%Paris, May 19, 2009 - Today the Teleperformance Group provided further information about its achievements in 2008 and announced the latest outlook for 2009 . 2008: Sustained growth and maintained profitability- Financial data

Condensed Consolidated Data	31/12/2008	31/12/2007	Variations
In millions of euros
Revenues	1,784 . 7	1,593 . 8	+12%
Net Operating Profit	177 . 9	158 . 6	+12%
Operating Margin Rate	10%	10%
Net Profit	119 . 5	101 . 0	+18 . 3%
Net Profit - Group Share	116 . 4	97 . 9	+18 . 9%
Internally generated funds from operations before tax	250 . 6	226 . 5	+10 . 6%
Net Cash surplus	17 . 7	132 . 4

- Based on published data, the Group s revenues amounted to E1,784 . 7 million versus E1,593 . 8 million at December 31, 2007, increasing by 12% . On a comparable basis (excluding foreign exchange and scope of consolidation effects), the revenues increased by 8%, as follows:- Europe +13 . 9%- NAFTA region +9 . 8%- Other -29 . 8%- The Group s Net Operating Profit amounted to E177 . 9 million, versus E158 . 6 million in 2007, an increase of nearly 12% in line with the reported growth in revenues . At this stage, the operating margin rate represented 10% of the Group s revenues, in accordance with the objectives initially set out . - Net Profit, Group Share, amounted to E116 . 4 million, versus E97 . 9 million in 2007, representing an increase of 18 . 9% . To be noted that in the second half of 2008 the Group initiated a policy which purpose was to gradually purchase minority interests in its subsidiaries . Such policy is expected to continue in the same track throughout 2009 . Diluted earnings per share amounted to E2 . 09, versus E1 . 74 in 2007, increasing by 20% . - The Teleperformance Group s financial position at December 31, 2008 was particularly sound:- Shareholders equity amounted to E1,053 . 7 million, including E1,041 . 8 million, Group Share . - Cash available amounted to E280 . 6 million . - Financial liabilities amounted to E262 . 9 million, including E28 million financial liabilities related to minority interest purchase commitments in subsidiaries (versus E56 . 4 million in 2007) . - Net cash surplus amounted to E17 . 7 million . - Internally generated funds from operations before tax amounted to E250 . 6 million, versus E226 . 5 million in 2007, increasing by 10 . 6% . - Operating Activities2008 was a challenging year for Teleperformance . Despite the uncertain economic environment and a decline in business volumes from many clients during the second half of the year, the company succeeded in consolidating its position as the worldwide leading player through sustained internal and external growth while maintaining its profitability . It was decided that operational management would be grouped under a matrix structure in order to improve network interactivity and make operational processes and tools developed within the Group more consistent . At the end of 2008, Teleperformance offered a complete and well-positioned range of services:- A wide range of integrated solutions including:- Domestic solutions- Nearshore solutions- Offshore solutions- WAHA solutions (Work At Home Agents)- Inbound-oriented operations now represent 72% of the Group s overall operations . - A more diversified client portfolio:Revenue % 2008 2007- Top client 8 . 4% 9 . 7%- Top 5 26 . 2% 27 . 9%- Top 10 35 . 5% 38 . 1%- Top 50 65 . 9% 69 . 7%- Top 100 78 . 7% 79 . 9%- An increasingly diversified client portfolio with the emergence of the energy and government sectors . Revenue % 2008 2007- Telcos 38% 40%- ISPs 13% 13%- Financial Services 13% 11%- Technology 7% 9%- Insurance 5% 6%- Public Services 4% 3%- Energy/Utilities 4% 3%- Media 3% 5%- Other 13% 10%Furthermore, Teleperformance is a socially responsible global player acting through two charitable organizations all over the world: Citizen of the World (to help the most vulnerable people) and Citizen of the Planet (an environmental program) . Last March, Teleperformance also joined the United Nations Global Compact . 2009: Latest objectives- 1st Quarter 2009: Business volumes in line with forecastsThe Teleperformance Group s consolidated revenues for the 1st quarter 2009, based on published data, amounted to E447 . 1 million, an increase of +8 . 6% compared to the 1st quarter 2008 . Excluding foreign exchange and scope of consolidation effects, the Group achieved a +1% organic growth rate throughout the network, despite a negative base effect in the NAFTA region, where organic growth had been particularly sustained (+17%) in the first quarter 2008 . Key highlights in the 1st quarter 2009:- Teleperformance grouped its French operationsTeleperformance grouped its activities in France and the new entity went by the name of Teleperformance France . Furthermore, four operational companies were created under this entity and set up on a regional basis . - Assessment of Teleperformance by Business AnalystsThree major industry analysts confirmed Teleperformance s worldwide leadership in the contact center industryo Datamonitor: Teleperformance ranked #1 among contact center market outsourcing companies in 2008 . o IDC: Teleperformance increases its lead over its worldwide competitors in the contact center outsourcing company ranking 2009 . o Frost & Sullivan: Teleperformance - 2009 North American and EMEA Contact Center Outsourcing Company of the Year . - Objectives 2009Objectives were adjusted to the latest market conditions as follows:- For the 1st half of 2009:Based on E1 = US$1 . 32- Revenues E940 million +6 . 8% Based on published data- 0 . 6% On a comparable basis- EBITDA E123 million i . e . , 13 . 1% of revenues- EBITA* E85 . 5 million i . e . , 9 . 1% of revenues- Net Operating Profit E83 million- Net Profit, Group Share E55 million*Net operating profit before amortization of goodwill and intangible assets associated with acquisitions . Impact: E2 . 5 million- For financial year 2009:Based on E1 = US$1 . 32- Revenues E1,920 million +7 . 6% Based on published data+0 . 6% On a comparable basis- EBITDA E265 million i . e . , 13 . 8% of revenues- EBITA* E185 million i . e . , 9 . 6% of revenues- Net Operating Profit E180 million- Net Profit, Group Share E120 million*Net operating profit before amortization of goodwill and intangible assets associated with acquisitions . Impact: E5 milliondividendsDuring the Combined General Meeting on May 29, 2009, shareholders shall decide upon a dividend of E0 . 44 per share, which payment date will be June 5, 2009 . Next publicationsCombined General Meeting: May 29, 20092nd Quarter 2009 Revenues: August 5, 2009ABOUT TELEPERFORMANCETeleperformance (NYSE Euronext Paris: FR 0000051807), the world s leading provider of outsourced CRM and contact center services, has been serving companies around the world rolling out customer acquisition, customer care, technical support and debt collection programs on their behalf . In 2008, the Teleperformance Group achieved E1,784 . 7 Million revenues (US$2 . 6 billion - average exchange rate at December 31, 2008: E1 = US$1 . 46) . The Group operates about 82,000 computerized workstations, with more than 100,000 employees (Full-Time Equivalents) across 249 contact centers in 47 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries . www . teleperformance . comCONTACTSTeleperformanceMichel Peschard, Finance Managing Director, Board Member+33-1 55 76 40 80info@teleperformance . comLT Value - Investors Relations and Corporate CommunicationNancy Levain / Maryline Jarnoux-Sorinnancy . levain@ltvalue . commaryline . jarnoux-sorin@ltvalue . com+33-1 44 50 39 30 - +33-6 72 28 91 44Copyright Hugin Questo comunicato é distribuito da Hugin . L emittente è l unico responsabile per il contenuto del comunicato . [CN#153842]